Medical Hair Loss

Hair loss due to medical concerns adds a different level of devastation and emotions that can cause additional trauma and stress to the individual.
Our C.A.R.E team are compassionate professionally trained hair loss specialists. We are experienced and educated in the field of wigs and hair replacement. Our goal is to ensure that we find you a hair system or a wig that makes you feel like yourself. Find a stock unit and we can tweak and customize it to work for you. Want custom? We are able to customize the entire process from mold making to colour and density selection. As a full service hair loss centre this is all we do and we do it well. It is not our part time business but our entire operations. We have established a welcoming and comfortable private setting staffed by understanding, compassionate hair loss specialists who are here to help bring back your confidence. We respect your confidentiality and offer a locked door and a private space for you to come to. The products that we carry are of the highest quality and influenced by the most modern technology, to provide you with the finest, most durable system and products according to your needs and we are constantly updating our education and training.

Contact us for a free consultation with one of our hair loss specialists. This consult will determine one or more solutions, possible causes, review possible financing and inform you on coverage through insurance as well as income tax deductions.

By Appointment
Medical Coverage

Medical Coverage

If you are wearing a wig or hairpiece due to a medical condition you may be eligible for reimbursement under your health insurance plan. If you do not have health coverage through an independent insurance plan you may be eligible to submit your receipts to Revenue Canada as additional medical expenses.

Coverage and the eligibility vary drastically among companies we recommend the following initial steps:

  1. Contact your health insurance company to inquire if a medical hair prosthesis or cranial hair prosthesis qualifies for reimbursement and if so, what are the parameters.
  2. If you don’t have additional health benefits consult your accountant in regard to claiming additional medical expenses with Revenue Canada.

Once you have the coverage information there are some tips below in regard to preparations you can make to speed up the process of a claim with your insurance company.

  1. Obtain a prescription from your Doctor stating “Hair Prosthesis required for medical reasons”. Typically, this must be dated by your doctor and show your name, address, and phone number however your insurance company will confirm what parameters they require.
  2. We will provide you with a sales receipt for a medical hair prosthesis, typically you will need to send this into the insurance company.
  3. We suggest you retain photocopies of all relevant information for insurance and personal records.


“I spent years attempting to mask thinning hair on the top of my head. When I started to go grey it became more obvious, so I was colouring the roots every few weeks. I was also spending a lot of time styling it trying to make it look good. But the worst was the insecurity I felt knowing that I didn’t look my best. I finally turned to the Prosthesis Centre looking for advice.

The staff there were sensitive, caring and knowledgeable. In just a few minutes they fitted me with a partial wig that sits just on the top of my head. The style and colour are perfect. Even my family couldn’t tell what was different… Highly recommend these experts.”