Medical Hair Loss

Daily hair loss is normal as its typical to lose between 50-100 hairs a day, but true hair loss occurs when lost hairs are not replaced with new growth or when the daily hair shed exceeds the norm.

Bear in mind that hair loss will look different depending on the length and density of your hair and therefore comparing your hair loss or shedding with someone else won’t work.

If you feel like you’re losing more than normal or that there has been a sudden change, you could be experiencing excessive shedding or hair loss. If hair loss or thinning is causing you to feel stressed or anxious, please know you are not alone and that there are solutions.

Contact us for a free consultation with one of our hair loss specialists. This consult will determine one or more solutions, possible causes, review possible financing and inform you on coverage through insurance as well as income tax deductions.

Medical Coverage

If you are wearing a wig or hairpiece due to a medical condition you may be eligible for reimbursement under your health insurance plan. If you do not have health coverage through an independent insurance plan you may be eligible to submit your receipts to Revenue Canada as additional medical expenses.

Coverage and the eligibility vary drastically among companies we recommend the following initial steps:

  1. Contact your health insurance company to inquire if a medical hair prosthesis or cranial hair prosthesis qualifies for reimbursement and if so, what are the parameters.
  2. If you don’t have additional health benefits consult your accountant in regard to claiming additional medical expenses with Revenue Canada.

Once you have the coverage information there are some tips below in regard to preparations you can make to speed up the process of a claim with your insurance company.

  1. Obtain a prescription from your Doctor stating “Hair Prosthesis required for medical reasons”. Typically, this must be dated by your doctor and show your name, address, and phone number however your insurance company will confirm what parameters they require.
  2. We will provide you with a sales receipt for a medical hair prosthesis, typically you will need to send this into the insurance company.
  3. We suggest you retain photocopies of all relevant information for insurance and personal records.


“I spent years attempting to mask thinning hair on the top of my head. When I started to go grey it became more obvious, so I was colouring the roots every few weeks. I was also spending a lot of time styling it trying to make it look good. But the worst was the insecurity I felt knowing that I didn’t look my best. I finally turned to the Prosthesis Centre looking for advice.

The staff there were sensitive, caring and knowledgeable. In just a few minutes they fitted me with a partial wig that sits just on the top of my head. The style and colour are perfect. Even my family couldn’t tell what was different… Highly recommend these experts.”